Management Systems

AFG has stringent quality assurance processes in place from the commencement of every job and project. This ensures that AFG deliver projects on time, to budget and to a superior quality every time.

All AFG projects are subject to:

• Regular on-site meetings;
• Regular communication to clients;
• Coordination and management of all work processes;
• Contract administration and management;
• Monthly reporting;
• Ensuring safe work practices are adhered to for employees;
• Continual focus on improving systems and safety performance

AFG employ both a Compliance Manager and a Workplace Health & Safety & Environment Quality Manager in order to monitor and achieve outstanding safety performance and best practices.

In addition, all employees are completely engaged in the project management system and as part of their responsibilities must conduct company inductions, monthly toolbox meetings, Safe Work Methods (SWM’s) and / or Job Safety and Environment Assessments (JSEA).

AFG conducts safety audits and inspections at all their workplaces and engage in third party audits of all Safety Management Systems to monitor ongoing compliance and improvement.

AFG are proud to have gained certification in the following areas:

• AS/NZS 4801: 2001 – OH&S Management System
• AS/NZS ISO14001: 2015 Environmental Management System
• AS/NZS ISO 9001: 2015 Quality Management System

AFG is also proud to be a member of MPA, the Master Plumbers Association, which is the peak industry body within their field.

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Health and safety are core values of AFG and this is reflected in the way we do business. We are committed to building a strong healthy and safe culture that a all times encourages commitment to the health and safety of our workers including employees, contractors, agency staff and visitors to our workplaces.

AFG’s vision encompasses a ZEROHARM policy. To achieve this, we are committed to:

• Identifying and complying with all relevant health and safety laws, codes of practice, industry standards and other requirements;
• Promoting a strong culture of health and safety awareness;
• Providing a safe work environment, using safe work practices and providing necessary safety equipment;
• Providing strong, accountable health and safety leadership throughout our business;
• Adopting best practice for health and safety management and maintaining an effective health and safety management system;
• Establishing, documenting and monitoring measurable objectives and targets to eliminate work related injuries and illnesses that drive continuous improvement of our performance;
• Ensuring adequate resources to implement this policy;
• Providing appropriate training, competency, information and supervision of our workers;
• Encouraging co-operation and engagement by consulting with workers on health and safety matters;
• Proactively identifying, eliminating, controlling or reducing the risk of hazards;
• Maintaining an effective rehabilitation program to return injured employees to gainful employment.

The Health and Safety of all AFG employees is an important business goal that must never be compromised. Every person employed at AFG is responsible for ensuring safe work practices at all times and supports AFG’s vision of ZEROHARM. Excellence in health and safety is achieved by the active participation and cooperation of everyone within our organisation.

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Reducing our impact on the environment is an essential company value and a key component of the way we do business. We strive to conduct our business in an environmentally responsible way preventing pollution and proactively developing environmentally sustainable activities. To achieve this, we are committed to environmental practices that:

• Comply with relevant Federal and State environmental laws and other compliance requirements related to our activities;
• Set objectives and targets to evaluate, and continuously improve, our environmental performance;
• Promote an environmentally aware workplace culture through effective communication, training and supervision;
• Implement ongoing monitoring and inspection programs to prevent environmental damage;
• Regularly evaluate our environmental risks to eliminate, control or reduce the risk of environmental impact;
• Reduce greenhouse gas emissions, preserve air quality, reduce noise, control odours and protect and restore biodiversity across our activities;
• Engage and listen to our communities, customers, neighbours, industry groups and regulatory authorities to limit harm to the environment and people from our activities.

Good stewardship of the environment through compliance with this Policy is the responsibility of all AFG employees. Excellence in positive environmental outcomes is achieved through the active participation and cooperation of every employee.

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AFG seeks to operate its business in a manner that consistently meets or exceeds the quality standards expected, our customers, public regulators and the communities we are proud to serve. We are committed to continuously improving the quality management systems of our operations.

To satisfy our customers’ requirements. AFG commits to:

• Identifying the changing needs and expectations of our clients and the wider community;
• Implementing processes and procedures that ensure these evolving needs and expectations are integrated with our management systems;
• Providing services on time, at a fair price and in a responsible way;
• Encouraging a culture of continuous improvement in our staff; and
• Training all our employees and contractors to respond at all times in accordance with this policy.

AFG has widely adopted, and continues to introduce, externally audited quality systems as appropriate at its various workplaces throughout Australia. Maintenance of Quality Management systems is one of the means by which AFG aims for excellence in its corporate governance.

Committed to continuously improving the quality management systems of our operations.